Manages the interaction between the organization and its users, through multiple channels: email and SMS through personalized messages. The organization can communicate to customers information regarding their attention, services and waiting times, achieving a direct communication. System administrators can configure the system to send messages automatically, based on events and conditions or according to established business rules.

Benefits of the solution

Provide a unified omnichannel communications platform.

Improve the patient experience by keeping them constantly informed.

Reduce the cost of maintaining communications with users through an optimized interface and automated messaging.

Provide a better user experience by minimizing waiting time and allowing them to perform different activities prior to care.

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