Manages the interaction between the organization and its users, through multiple channels: email and SMS through personalized messages. The organization can communicate to customers information regarding their attention, services and waiting times, achieving a direct communication. System administrators can configure the system to send messages automatically, based on events and conditions or according to established business rules.
Benefits of the solution
Provide a unified omnichannel communications platform.
Improve the patient experience by keeping them constantly informed.
Reduce the cost of maintaining communications with users through an optimized interface and automated messaging.
Provide a better user experience by minimizing waiting time and allowing them to perform different activities prior to care.
