With CommBox we can centralize the communication of all your channels, to provide an omnichannel service, and additionally, we integrate with automation processes to make your customer service much more efficient and less costly.
You can have 24-hour attention, without requiring human agents.
Benefits of the solution
We are a single platform powered by Artificial Intelligence - your customer won't know they are talking to a robot!
We integrate with your systems such as CRM through an API.
We generate knowledge bases for your agents automatically.
We allow the migration of communications between channels. Even to video call.
We present a scalable solution with dashboard and fully customizable reports.
