It allows you to organize appointments between your consultants and users through all interaction channels, such as the call center, website, mobile applications, IVR, among others. In this way you can project and control the flow of customers that require attention.
Benefits of the solution
Clear branches by lowering the perception of traffic in the branch.
Efficiently organize appointments, and plan the agents' working day.
Rapid deployment of appointment scheduling, managed by us or on your website.
Reduce operating costs through simplified scheduling process and improved agent/medical staff efficiency.
Provide a better experience for users and customers through self-service appointment scheduling channels.
Easy maintenance: remote configuration of the system, without the need to install software locally on agent/medical staff computers.
