This module allows the agent to make a programmed service through a video call to users, who from the comfort of their homes...

Users self-management

DialMyApp is an intermediary platform between your company and your end customers, which through an interactive digital menu allows users to self-service.


Ummanu is a technological platform that enables healthcare providers and payers to integrate telemedicine services quickly and efficiently.


Manages the interaction between the organization and its users, through multiple channels: e-mail and SMS through personalized messages.

Chatbot & WhatsApp

With Commbox we can centralize the communication of all channels, so that they provide an omnichannel service, and additionally, we integrate with automation processes.

Mobile App

The mobile application allows organizations to offer great functionality to the user, such as: locating branches through geo-referencing.

Virtual turn

This solution allows users to make an appointment prior to visiting the branch. In 5 simple steps, the user will be able to visualize the different service options.


It allows you to streamline and automate the process within the branches at the time the user arrives for care. By means of QR, patients can request appointments.

Herald Alerts System

It allows real-time alerts to be generated automatically within the organization and, based on business rules, the parameters and events that need to be monitored are determined.

Appointment Scheduling

It allows you to organize appointments between your consultants and users through all interaction channels, such as the call center, website, mobile applications, IVR, among others.

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Requisitos previos

Experiencia práctica en scripting / programación. Capacidad para aprender y aplicar grandes cantidades de conocimiento en poco tiempo. El estudiante debe estar preparado para un período de aprendizaje intensivo.

VCS y Git

Capacidad para configurar, gestionar y utilizar Git. Conocimiento de las estrategias básicas de ramificación.


Capacidad de dockerizar aplicaciones de manera eficaz.


Capacidad para escribir scripts en python, implementar servicios REST y funcionar en un equipo de desarrollo.

Redes, topologías de aplicación, Docker Compose

Capacidad para implementar topologías de ejecución populares utilizando Docker.

Fundamentos de AWS

Capacidad para configurar redes seguras y utilizar los servicios centrales de AWS.

Jenkins, Pipelines CI

Capacidad para instalar, configurar y utilizar Jenkins para implementar pipelines CI, pipelines Multi branch y patrones avanzados de CI/CD utilizando groovy y cloud.

Infraestructura como código

Uso de Terraform para aprovisionar recursos en la nube y gestionar entornos.

Kubernetes y Helm

Capacidad para establecer y configurar clusters K8S. Capacidad para desplegar topologías de aplicaciones con y sin estado sobre el clúster K8S.


Capacidad para implementar el patrón GitOps como parte de un proceso general de CI/CD que involucra a Jenkins y FluxCD.

Registro y monitorización

Capacidad para establecer y configurar la monitorización y las alertas mediante ELK, Prometheus y Grafana.


Obtención de un certificado oficial (ya sea CKA o AWS CSAA).

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