Q-Flow’s Appointment Scheduling for the retail sector is crucial. When the sales staff can plan their day in advance instead of waiting for sporadic customers, they get better sales percentages and their interactions with customers are more effective.
Q-Flow’s solution can lead customers to the most appropriate seller or customer service representative. Customers can be prioritized according to their profile, the amount of the transaction or any other business rule. At last, all customers who arrive on time for an appointment will be addressed immediately.
Our system helps organizations to increase sales, efficiency and productivity of branches/stores. In addition, it also helps them to reduce computer costs, providing unprecedented information on branch performance to managers and optimizing customer satisfaction.