Organization of flowsDigitizing Brick And Mortar, For A Purpose
Brick & Mortar Digitization, For One Purpose There are many ways to describe the functions of Q-nomy Q-Flow®, but in essence, what this unique piece
Brick & Mortar Digitization, For One Purpose There are many ways to describe the functions of Q-nomy Q-Flow®, but in essence, what this unique piece
Customer interaction management (CIM) refers to software solutions that manage communications between the organization and its customers. Although the term might be relatively new in
The provision of services, meeting the expectations of customers according to their needs, is a major challenge faced by all businesses. Nowadays businesses also have
During these times of pandemic, where most parts of the world are somewhere in between the complete lock-down and the re-opening, we took a momento
On November 2018, Q-nomy held its annual conference. Q-nomy’s partners were invited to participate in an event that serves to present new products, aligns marketing
Financial services and customer-focused banking are experiencing a retail revolution. Customers are in control of their services more than ever, and prefer a more ‘bespoke’
When customers arrive at any walk-in service facility, some form of check-in is required to set them off on their “customer journey”. While a greeter’s
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