Digitizing Brick And Mortar, For A Purpose
Brick & Mortar Digitization, For One Purpose There are many ways to describe the functions of Q-nomy Q-Flow®, but in essence, what this unique piece of software does is digitize brick-and-mortar stores and physical service locations. What this means is that Q-Flow provides digital data that describes the physical entities that live in the retail […]
The key to provide optimal service: digital and omnichannel solutions.
The provision of services, meeting the expectations of customers according to their needs, is a major challenge faced by all businesses. Nowadays businesses also have to deal with the capacity restrictions in physical offices to maintain the necessary social distance and avoid exceeding the maximum permitted capacity, this is an even greater challenge. If the […]
The new normal in queue management
During these times of pandemic, where most parts of the world are somewhere in between the complete lock-down and the re-opening, we took a momento to take a look at the future and to ask ourselves: what will be the “new normal” of customer service once this crisis has passed? Historically, service queues consisted of […]
