TELECOM

In a world where telecoms struggle to differentiate themselves from the competition, exceptional, personalized omni-channel customer experience is key to success.

Q-Flow’s platform manages all aspects of the in-store customer experience, such as visitor identification and check-in, smart routing to other areas and channels.

Q-Flow’s solution for telecom uniquely combines store operation management, service process management, and digital media management, often replacing numerous IT systems previously required to fulfill similar tasks.

Our system helps organizations to increase sales, efficiency and productivity of branches, to reduce computer costs, providing unprecedented information on branch performance to managers and optimizing customer satisfaction.

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