Scheduling & Queue Management for Education
Issatec / Industry / Education
Whether students are seeking administrative support, or information regarding various faculties in your school, efficiency is key. With this in mind, Issatec offers a customized solution for educational establishments’ needs. Through process automation and integration with student databases, Issatec streamlines student services, increasing efficiency and meeting all budgetary requirements and constraints.
Students use Issatec’s live or online appointment scheduling and thus dispense with unnecessary phone calls, wait times, and miscommunication. Issatec’s live system automatically updates information such as reminders, updates, requests, and important notes. In addition, Issatec’s mobile platform allows students to make appointments and check-in remotely via their smartphone. Issatec’s mobile platform integrates seamlessly with online appointments and queue management services.
Issatec’s Queue Management solution identifies students upon check-in. Q-Flow manages lineups through priority levels and monitoring overall wait times, thereby maximizing efficiency. Students do not waste time in long lines; instead they experience seamless service.
Issatec’s Digital Signage software can be used in conjunction with the Queue Management system to guide students to the appropriate service agent, and to present appointments and queue progress. It delivers personalized instructions and relevant, timely information. Digital signage can also be used throughout the campus to deliver various types of content, such as way-finding maps, videos, local news, and alerts. Displays can be managed independently, as well as in discrete groups.
Our software uniquely tailors each student’s individual experience. From start to finish, we design solutions aligned to the student’s precise needs and expectations. By allowing your institution to deliver multi-channel messages, Issatec enables you to provide the right information before, during, and after every student visit.